After we have successfully received your payment, your download information will be emailed to the email address you provided during the payment process. This email will usually be sent within minutes after your payment has been completed and confirmed. We do however hold the right to extend the time frame if required as a method to prevent fraud. Delays can be as long as 1 hour up to 24 hours depending on the situation and amount of investigation required after a fraud alert has been activated. If you do not receive an email after this time frame, contact us.
Aplikko does not offer refunds or any exchanges. Since we are offering non-tangible software (digital) products, we have no control of duplications being made of the product once the products are downloaded. Therefore, it is our policy not to issue refunds for any of our products once purchased and downloaded.
Please be cautious and make sure you know what you are purchasing. All our sales are final and no refunds will be given. As all of our products are digital software, delivered instantly once payment is received it is impossible for you to return a product to use for a refund.
You are empowered to make all necessary change(s) to the products to suit your designs.
We provide technical support for Aplikko products only through our support system, documentation and tutorials. We do not provide any technical support via Facebook, Twitter...e.t.c. If you have any pre-sales or billing questions, please send an email via Contact Page.
We know there is a difference between what is considered technical support and customizations. We are committed to help you with any technical problem or support inquiry, however we can't provide extensive help in terms of customizations. Certain customizations are simple while others are complex and require possessing solid knowledge of web technologies in addition to programming skills. In such a case, we recommend hiring a professional to perform such complex tasks that fall beyond your expertise.
For general support for Joomla, please visit the joomla.org support forums.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, providing information about new product releases and addressing any customer service issues.
You are not permitted to place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company.
You may not redistribute or release any of our products under a General Public License (GPL). All template XML copyright data must remain as is when purchased, you agree not to edit this information in any way.
Our products should not be used on sites/stores with material that infringes copyright destruction, violence, adult/porn/sexually explicit content, child pornography, racism, vulgarity, warez and torrents.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Aplikko. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
The above assignment is not true for those templates and extensions which are released under a GNU General Public License (GNU/GPL). For more information regarding this license please visit GNU page.
Aplikko gives no warranty or guarantee for our templates or extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with our theme demos before making your purchase. We strive to do our very best to provide you with products that are fully tested using all modern and up to date browsers. Therefore, we may not be responsible in case your browser is of an old or out of date version, or if your browser do not function well with our demos.
Furthermore, we are not legible or responsible for third party extensions and the competence of these extensions with our products. Also, please be aware that we guarantee that our themes and templates work best with current versions of Joomla at the time these templates or extensions are released. .
Aplikko products will always be developed and updated for an optimum performance with the latest and most up to date versions of Joomla. But, we are not in position to guarantee the length of time these versions of Joomla remain supported before they are phased out.
DENIAL OF SERVICE
Aplikko.com reserves the right to refuse, cancel, or suspend service at our free will.